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Legal

Privacy
Policy

Last updated: March 2026 · Fix to Finish

1. Introduction

Fix to Finish ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit fixtoofinish.com and use our services.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect: your full name, email address, and password (stored in encrypted form). If you sign in using Google OAuth, we receive your name and email address from Google — we do not store your Google password.

2.2 Payment Information

Payment is processed by Razorpay. We do not store your credit card, debit card, UPI ID, or bank account details on our servers. Razorpay handles all payment data in compliance with PCI DSS standards.

2.3 Usage Data

We collect: plot dimensions entered for layout generation, layout preferences, Vastu options selected, pages visited, features used, and interaction patterns.

2.4 Technical Data

We automatically collect: IP address, browser type, device type, operating system, and pages viewed through Google Analytics (GA4).

3. How We Use Your Information

We use collected information to: provide and maintain our Services, process transactions, generate personalized house layouts, send account notifications, improve our AI models using anonymized data, analyze usage patterns, respond to support inquiries, and comply with legal obligations.

4. Data Storage & Security

Your data is stored on secure servers hosted by Hostinger. We implement: encrypted password storage using bcrypt, HTTPS encryption for all data transmission, parameterized database queries to prevent SQL injection, and regular security audits.

5. Cookies & Tracking

We do not use advertising cookies or sell data to advertisers.

6. Third-Party Services

We do not sell, trade, or rent your personal information to third parties for marketing.

7. Data Retention

We retain your account data while your account is active. Upon account deletion request, personal information is deleted within 30 days. Anonymized usage data may be retained for AI model improvement.

8. Your Rights

To exercise these rights, email contact@fixtoofinish.com with subject "Privacy Request".

9. Children's Privacy

The Website is not intended for users under 18. We do not knowingly collect data from children under 18.

10. Data Breach Notification

In the event of a data breach affecting your personal information, we will notify you via email within 72 hours, in compliance with the Digital Personal Data Protection Act, 2023.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated date. Continued use constitutes acceptance.

12. Grievance Officer

In accordance with the Information Technology Act, 2000:
Fix to Finish
Email: contact@fixtoofinish.com
Response time: Within 48 hours

13. Contact Us

For questions about this Privacy Policy:
Email: contact@fixtoofinish.com
Website: fixtoofinish.com